Maneet: Awesome. Great. All right. So we do just want to open it up and try to have this interactive. If there's any questions from the crowd here, don't be shy. Happy to address anything whether it's looking at how does Accenture look at investment into these events, budget into these events, where does that insight and where does that decision-making come from. Happy to open it up to anyone in the crowd that may have a particular question. It's always like that. Maybe we ask them a question. How many of you could go to an office and know everything that's happening in your office on a given day? So if you're going to the office next week, how many of you could actually go and find a place where you can see everything happening? [Audience response] Felicia: There we go. Maneet: Complexity and then add the complexity that you're traveling and you're going to a different office than your main office. Felicia: Those were the challenges we were facing. And one of the things that, you know, it's really consistent across probably every company that's in this room is engaging your leadership and giving them opportunities to be in person with our people and go to events and things like that. And our leaders are busy. We keep them very busy here at Accenture. And one of the things that is really beneficial that we've seen a lot of success in is we just launched a delegate functionality. So their assistants can go in on their behalf and say, "All right, I'm seeing some space at 2 PM. Well, great. In the Atlanta office where they're going to be, there's a great event happening. Let's get them involved in that." And that has been really instrumental in getting our leadership involved because this may be something that you're seeing in your office as well that your leaders coming in, they're going into an office and they're closing the door and you'll see them at 5pm. So it's giving them that opportunity because it's on their calendar just like their client meeting, just like their team meeting. It's just as kind of important and taking up space on their calendar when it makes sense to do that. Melody: And then to add on that, all of our engagement results tell us that what do our people want? They want more access to their leaders. So if we can help our leaders plug in to those opportunities when it works, when they're in Atlanta. Maneet: Yeah. And I think also around looking at the events and trying to figure out what leadership is coming to these events, right? You know, because at the end of the day, everyone's trying to build their career within Accenture or any of these organizations, right? And you're trying to build that networking opportunity and you're trying to figure out, hey, you know, the event sounds great, right? But let me see what other folks are there so I can build my own brand, build my own reputation within the firm and things like that. So, you know, that's where it becomes really helpful, right? Because traditionally, if you're just sending these things on Outlook, there might be a list of 2,000. Maybe we can touch on the scale of the events too in terms of how large are these events because these aren't just 10 people events, right? Felicia: So one of our most, I would say most members is our wealth creation. So as you know, we're all struggling to keep up with our financial well-being for our employees, right? They're on a trajectory. They want growth. They want increases. It's a tough business out there right now. It's a tough time. So we've created these really amazing folks have come together and created more than probably 14,000 members of this group and they're mostly a virtual type of setting and they're learning about 401ks and how to budget, right? How to send your kids off to college, how to retire early, find your first home. Really just people who are good at that. We're finding the facilitators who are really good at that and disseminating that information out there to drive the well-being for our people, financial as well as mental of course and physical. Those sessions get upwards of 3,000 people attending of their 14,000 membership base. And they cost us zero dollars for that type of session to happen because they're people who are just passionate about speaking to that topic. Yeah, we had a person retire at 40 and she did a session on how she got there and I think that was a session that has had probably the most people attended that session than I've ever seen. Melody: We set the butterfly effect. Maneet: Yeah, it goes back to like the curation of content, right? So, you know, you can have any number of happy hour events at the end of the day, but people work for a reason, right? Everyone's trying to get their own financial pocketbook in order and things like that. So when you're able to provide those experiences and do it at scale and do it on topics that you know people are actually interested in, right? And kind of figuring out their own financial well-being and so forth and making that available to them, making discovery of that available to them. Then again going back to what we talked about, organizing an event of 3,000 people, right? Not very easy even if it is virtual, right? It's not easy to organize an event of 3,000 people and curate that content and make sure that it's something that people actually want to engage with that people actually want to listen to. Melody: Yeah, because if we were to do prior to Teleskope, if we were going to do something at that scale, you better hope you're on that distribution list when they send it out or you hope a coworker forwards it to you. Otherwise, you're missing out on the experience, the development, the learning, all of that purely because you didn't know and you didn't have a home base to go look and find those opportunities. So that I think has been definitely one of the biggest parts. A visit to this platform is now part of our new joiner experience. So our ERGs have seen significant growth over the last year in their membership because on day one when someone goes and are handed their laptop, the slide comes up, hey, let's Get Engaged, which is what we sign up for and they'll go and click and start joining their ERGs. A lot of our ERGs have when you join, do you want to volunteer to help plan events? So there's a little survey that pops up. So you're able to go, "Yes, I do want to help organize." And often that's where some of our greatest leaders of our ERGs come in is from a new joiner who comes, they're wanting to get involved. They're wanting to find community. They click the ERG, they join the ERG, and next thing you know, so and so is a panel on this discussion or they're hands-on and organizing the events. Maneet: Awesome. All right. If there are any questions. Audience Member: It's not really a technology question, but you've been talking about the ERGs. When you invite people to start their own, do you give them any sort of guidelines? Tamara: Yeah, they've got like a huge list of stuff. They need to have an executive sponsor. They need usually 10, we don't make them go big. They just need 10 members in order to start and a commitment of one event per quarter is the general rule, and basically in line with our core values of course in terms of the intent of the group, like a mission statement that aligns to our core values. Basically don't post anything you wouldn't want our shareholders to know about, so it's the general rule. So I mean we've got groups that talk about hey what's new on Netflix right and they get together and they talk about that. We've got groups, our ERGs are definitely a little bit more structured in terms of you need to have a membership person lead and you can set all of that up in your group. So interest groups are definitely a little bit more liberal in how they're built and then our ERGs have a lot more structure and kind of governance around it. Even for external speakers, Melody's team built out a full process that when you are bringing in an external speaker for your event, you can't publish your event until that external speaker gets approved. So you have to put like does this, do they have a website? What's their Instagram? What's their LinkedIn? And so we have a team that kind of goes through that. Audience Member: So I have a question. So you have all these ERGs. So one of the things that we've experienced in North America is we kind of have a conflict between our US and Canadian locations of like what they're going through in their life outside of work as well as in work, right? How do you connect the ERG leaders that may be identified? Maybe you have a Canadian ERG group that's talking about life and how do you connect them to another partner in another ERG for them to kind of like circulate that problem up to a leader to say, "Hey, we clearly have some disconnects like some divides happening in the organization. How do we solve for that?" Melody: Yeah, I think well, kind of going back to a bit of the center of gravity, all of our ERGs have chapters and those are all at the local level. So we have really this matrix of leaders and admins of what we call them where you have your local chapter. So I'm from Hartford, Connecticut. So I'm the ERG lead for the Hartford chapter. I then bring together a regional group in the northeast that we're having talks or check-ins and then I also have leadership support nationally that kind of support me. So we have those tough conversations and this also happens North America wide as well. But typically all of our ERGs and that's again going back to the visibility, they're seeing, oh wait, like Canada has this chapter, like I want to create a chapter in my location. Why don't we have family network? All of those opportunities, but it's a matrix of leaders that are all here to kind of support each other and make that dialogue. Tamara: Yeah. And we have like a separate zone for our Canadian ERGs as well as our US ERGs. They can still have the ability to collaborate across both. But sometimes things will happen for just the Canadian population, especially when they're getting together for conversations that might have been related to things in the news that is more impactful to a US person as opposed to a Canadian person. But we do try through collaboration to bring our US and Canadian ERGs together. And it really is sponsorship with really good leaders on both sides that are coming together for a common goal. So it's possible. It just requires leadership advocacy to make it happen. But really by starting the chapters organically at the local levels, it does help to really bridge those gaps. Melody: Yeah. The same person that oversees all the Canada, it's the same person who actually oversees all of the Canadian ERGs and US ERGs. So I think he does a lot to bring all of the leads together for their regular connects to say, hey, like what are our goals and what are we want to accomplish? Maneet: Awesome. So we are at time here. If there are any other questions, we'll be around if you want to just pick our brains on things or if you want to pick anyone from Accenture's brains. But thanks a lot everyone for joining. Really appreciate it and have a great rest of your day.